Skip to content

FAQ

Shipping

Do you ship overseas?

Currently, we ship to the USA, Canada, the UK, and Ireland. For destinations outside of these countries, international shipping could be available at an increased shipping rate. Please contact us before placing an order if you are not located in one of the countries above.

How long will it take to get my order?

This largely depends on where you are, but for typical orders, expect to receive the order within 5-10 days. Once the order is dispatched, you will receive a tracking code which you can use to track where the parcel is and its expected delivery date.

What is your shipping policy?

You can find our shipping policy here

Returns

Can I return my product?

We accept returns within 14 days of receiving an order. If you wish to return an item, please use our contact form or email us at contact@inked13.com with your name, order number, and any images showing any issues with the item (if there are any).

We do not accept any returns outside of the 14-day return period.

What is your return policy?

You can find our return policy here

Products

How can I contact you about a product?

Please contact us through the form at the bottom of this page or alternatively, use the contact page or email at contact@inked13.com.

If you are contacting us about a defect with a product, please include images or a video, as this will help speed up any conversations.

Where can I find your size guides?

You can find our size guides on the product pages or here

How do I become an affiliate/work with you?

For any affiliate/influencer enquiries, please contact us at contact@inked13.com.

Please do not contact us if you are a marketing, web development or talent/influencer agency, as we are not open to these enquiries at this time.

Need more help?

Back to top